Comments on: The Community Voices its Opinion

By: Mickie Nordahl

Mickie Nordahl — Fri, 16 Sep 2011 21:27:58 +0000

I like this website it’s a master piece! Glad I noticed this on google.

By: Paul F

Paul F — Mon, 01 Nov 2010 11:19:23 +0000

Hey Russell, better get your game face on because I think the “fix” Telstra gave us back in July is falling apart.

Its getting talked about in the Whirlpool forums.

By: Nick

Nick — Wed, 28 Jul 2010 04:31:58 +0000

Thank for all your work Russell, im just wondering if the congestion at the crace exchange would extend to other providers DSLAMs within the exchange (i’m on node with a copper pair running all the way to exchange but still have horrendous latency which I had put down to being in canberra but having read the info on this site am now assuming that its due to exchange congestion!)

By: Rauland

Rauland — Sat, 17 Jul 2010 09:57:59 +0000

Hopefully this teaches Telstra a lesson, and they will start to fix other areas around Australia. Like my own suburb Lovely Banks VIC.

By: Greg Wells

Greg Wells — Fri, 16 Jul 2010 04:33:00 +0000

Thanks Russ,
Unfortunatly, I wasn’t able to attend as I had urgent family committments, but I really appreciate your summary.

Rather than ask for the details on refunds etx, I will wait until the GCC website has the details up and go from there.

Cheers

By: Alan Kerlin

Alan Kerlin — Thu, 15 Jul 2010 22:04:27 +0000

Thanks for your account of the meeting Russ. It was a great regret for me to miss this portage meeting after all the work pushing this issue. But Chris Taylor’s rescheduling from our June meeting meant a clash with a prearranged holiday.

I was very disappointed to hear that Chris continued to push the “case by case” line for refunds of fees paid for shaped services that were caused by Telstras poor infrastructure. I think this is a clear avoidance mechanism as it will require each person to lodge a complaint. This means we’ll have to do more work to make people aware of how to do this in order to get a refund. But one thing is for sure, if Telstra are going to cause us this extra work, we will cause them some more pain along the way!